Terms & Conditions
Introduction to The Legal Hempire
Please read these terms and conditions carefully before using this website. By accessing and using our site you agree to be legally bound by these terms and conditions. If you have any further queries on how to use this site, then please email us at firstname.lastname@example.org with a description of your query. When placing an order with us you will be given clear guidance on how to navigate our simple checkout process.
We reserve the right to change any services, product prices, specifications and availability at any time. All product descriptions are approximate. We endeavour to keep all stock information up to date. However, we do not guarantee that this will always be the case. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions of business and the remainder of the provision in question will not be affected. This Website, any content contained herein and any contract brought into being as a result of usage of this Website are governed by and construed in accordance with law of the jurisdiction specified in the clause below and the parties to any such contract agree to submit to the exclusive jurisdiction of the courts as specified. All contracts are concluded in English. These terms and conditions do not affect your statutory rights.
All orders are subject to acceptance and availability. If any goods ordered are not available, you will be notified by email and you will have the option either to wait until the item is available from stock or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time prior to acceptance. You shall be responsible for ensuring the accuracy of the details provided on the order form and we will not accept an order unless all details requested on the order form have been entered correctly. You acknowledge that any automated acknowledgment of your order that you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we accept your order by (i) debiting your credit or debit card, or (ii) despatching goods to you/making goods available for download by you or commencing the services, whichever is the earlier. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website. Each item or service purchased is sold subject to additional specific terms and conditions relating to that item or service including, without limitation, terms and conditions concerning estimated delivery times and any warranties. Please ensure that you read such additional terms. We are entitled to refuse any order placed by you and will not be required to provide an explanation.
Where customers specifically request to be able to select for parcels to be delivered without tracking, the customer accepts full responsibility in case the parcel/product is damaged, lost or stolen.
Please check that your order is correct upon receipt.
Under the Consumer Contract Regulations, you have up to 14 days from the day you receive your goods to return and cancel your purchase. If you wish to cancel, you must inform us of this decision by email to email@example.com with your order reference number and intention to cancel. We can only accept returned items that are in resalable condition i.e. unopened, sealed and in their original packaging. You are responsible for the cost of returning the items. We will then provide a refund to your original method of payment within 14 days of receiving the item(s). We advise that you obtain a proof of postage when you return the item.
In the unlikely event that you receive a faulty, damaged or incorrect product, please contact us as soon as possible on firstname.lastname@example.org attaching photos of the items where possible, and letting us know your order reference number. We aim to respond to messages within 24 hours. Please note that some investigations can take longer.
Where fault has been confirmed we will provide a replacement, store credit or refund within 14 days and postage costs will also be refunded on submission of proof of cost of postage.
All returns items must be sent to us using tracked (and we recommend insured) mail.
Where the product has had to be shipped from overseas, we cannot offer refund on import duties.